Your business runs.
You sleep.
Every employee below answers calls, books appointments, responds to reviews, follows up on leads, and coaches your sales reps — automatically, starting within the week.
See pricingHow It Works
How does a Shark Branding AI employee work?
A Shark Branding AI employee is a software agent configured to perform a single, specific business function automatically — without human supervision. Each one is trained on your business data: your services, your voice, your pricing, and your workflows. When a lead contacts you, the AI employee greets them, qualifies them using your criteria, and either books an appointment, sends a follow-up sequence, or escalates to a human — depending on what the situation requires. Unlike a chatbot that needs constant prompting, an AI employee has a defined job, a fixed data source, and a built-in escalation path. Every interaction is logged and every transcript is saved. Your team sees only the conversations that need a human. Most AI employees go live within five to seven business days. They run continuously — answering calls, responding to reviews, and following up on leads — whether your office is open or not.
24/7
Always on
Nights, weekends, and holidays — no exceptions
< 7 days
Live fast
Most deployments go live within one week of kickoff
5 employees
One team
Chat, voice, reviews, CRM, and sales coaching
Gemma
Gemma sits on your website 24/7, greets every visitor, qualifies them, and books appointments — before they can bounce to a competitor.
Gemma · Online
Feature 01
Respond to every visitor the moment they land.
Most leads decide in seconds whether to reach out. Gemma greets every visitor instantly, asks qualifying questions, and captures contact info before they bounce.
- ✓Instant greeting — no wait time
- ✓Customizable qualifying questions
- ✓Lead info captured automatically
- ✓Hands off to your team when ready
Feature 02
Book appointments without back-and-forth.
Gemma connects to your calendar and lets qualified leads pick a time. No phone tag. No scheduling delay. No dropped balls.
- ✓Real-time calendar integration
- ✓Confirms via SMS and email
- ✓Sends reminders automatically
- ✓Reschedule and cancel support
Choose a time that works for you
Mon 6/9
Tue 6/10
Wed 6/11
Overnight Lead Capture
Sarah K. · 11:42 PM
Needs kitchen quote — Tampa
Mike R. · 1:17 AM
Roofing inspection — Clearwater
Denise P. · 6:03 AM
Bathroom remodel inquiry
3 new leads captured while you slept
Feature 03
Never miss a lead — not even at 2 AM.
Most leads contact you outside business hours. Gemma never clocks out. She captures, qualifies, and books overnight — so your morning starts with a full calendar.
- ✓24/7 availability — no exceptions
- ✓Full conversation transcript saved
- ✓Instant notification to your team
- ✓Overnight leads in your CRM by 8 AM
Voice Receptionist
Every inbound call gets answered in your voice — instantly. No hold music. No missed calls. No voicemail purgatory. Callers get answers, get qualified, and get booked without a human on the line.
Inbound Call
(813) 555-0142 · Tampa, FL
Live Transcript
Feature 01
Every call answered. Every time.
Your Voice Receptionist answers in your business name, in your tone, the moment the phone rings. No hold music. No "press 1 for service." A real conversation from the first second.
- ✓Answers in your brand voice
- ✓Zero hold time — immediate response
- ✓Handles multiple simultaneous calls
- ✓Full transcript saved after every call
Feature 02
Handles your most common calls without you.
Hours, pricing, service area, availability — your Voice Receptionist knows the answers. It handles the calls your team answers 10 times a day so they can focus on the work that actually moves revenue.
- ✓Custom FAQ knowledge base
- ✓Service area and hours verification
- ✓Price range and estimate questions
- ✓Routes to a human when needed
Call Routing Logic
What are your hours?
Auto-answeredDo you service Bradenton?
Auto-answeredHow much does an inspection cost?
Auto-answeredI need to speak to the owner
TransferredEmergency — water is flooding
Priority route94% of calls resolved without human intervention
Appointment Confirmed
Booked via Voice — no human needed
Customer
Rachel T. · (727) 555-0198
Service
Water heater replacement
Address
4421 Central Ave, St. Pete 33701
Date
Thursday, June 12 · 9:00 AM
Assigned to
Tech Team A
SMS sent
Confirmed
CRM updated
Logged
Feature 03
Callers hang up with a confirmed appointment.
After qualifying a caller, your Voice Receptionist pulls up your calendar, offers available slots, confirms the booking, and texts a confirmation — end to end, no human involved.
- ✓Live calendar booking during the call
- ✓SMS and email confirmation sent instantly
- ✓Job details logged in your CRM
- ✓Sends reminder 24 hours before
Reputation Specialist
Your Reputation Specialist monitors, responds to, and analyzes every Google and Facebook review — automatically — so your brand always looks its best without touching your team's workload.
Google Review
"Amazing experience start to finish. Professional, responsive, and went above and beyond. Highly recommend!"
"Thank you so much for the kind words! We love hearing when clients feel taken care of — we'll pass this along to the whole team!"
Feature 01
Reputation-safe responses, on autopilot.
Your AI crafts personalized replies for every review — matching your voice for 5-star praise and handling negative feedback with care and professionalism.
- ✓Responds to positive and negative reviews
- ✓Brand-safe tone on every reply
- ✓Multi-platform: Google and Facebook
- ✓Multilingual response support
Feature 02
Your rules. Your standards.
Configure star-rating thresholds, response timing, platform preferences, and tone guidelines — so every reply reflects exactly how you want to show up.
- ✓Star-rating response thresholds
- ✓Auto-post or draft-for-review mode
- ✓Response timing controls
- ✓Per-platform tone settings
Response Rules
Brand tone keywords
Review Insights Chat
Feature 03
Ask your reviews anything.
Chat directly with your review data to surface sentiment shifts, keyword trends, and actionable recommendations — in plain English, in seconds.
- ✓Sentiment trend analysis
- ✓Top keyword and topic patterns
- ✓NPS and rating breakdowns
- ✓Actionable improvement suggestions
AI CRM
Your AI CRM logs every interaction, runs automated multi-touch follow-up across email, SMS, and phone, and enriches your pipeline — without anyone on your team lifting a finger.
Follow-Up Sequence — Lead: Dave M.
Thanks for reaching out — here's your quote
Hey Dave, just checking in on that quote…
Outbound call attempt
Still interested? We have an opening this week
Feature 01
Multi-touch follow-up that actually converts.
Most leads need 5 to 8 touchpoints before they buy. Your AI runs the full sequence — email, SMS, and outbound calls — so your team only talks to people who are ready.
- ✓Email, SMS, and phone in one sequence
- ✓Customizable timing and messaging
- ✓Stops automatically on reply or booking
- ✓Cold lead re-engagement campaigns
Feature 02
Automate CRM updates so you focus on selling.
Every call, email, and meeting gets logged automatically. No more manual data entry — your pipeline stays accurate without your team touching it.
- ✓Auto-logs every call and email
- ✓Meeting notes captured instantly
- ✓Pipeline stages updated in real time
- ✓Zero manual CRM work
CRM Activity Log
Call with Marcus T.
Discussed budget · 12 min
Just now
AutoFollow-up email sent
Proposal + pricing deck
2h ago
AutoMeeting notes saved
Demo call — ready to close
Yesterday
AutoAcme Plumbing Co.
Tampa, FL · Enriched just now
Employees
12–20
Est. Revenue
$2M–$5M
Google Rating
4.6 ★
Owner
Jim Acosta
Feature 03
Walk into every call fully prepared.
Your AI automatically finds company size, revenue, ownership, and review data before your first call. No research, no manual lookup, no surprises.
- ✓Company size and revenue data
- ✓Owner and direct contact info
- ✓Online reputation snapshot
- ✓Enrichment runs automatically on new leads
AI Sales Coach
After every sales call, your AI scores the lead, fills the CRM, and delivers coaching notes to your rep — so every conversation gets better than the last one.
BANT Scorecard
87 / 100Budget
Confirmed $8–12k range
Authority
Owner on the call
Need
Replacing system by Q3
Timeline
Decision within 2 weeks
High-priority lead
Follow up within 24 hours
Feature 01
Every call scored the moment it ends.
Your AI listens to the call, scores every BANT factor, and flags your hottest leads before your rep has finished hanging up. No gut instinct required.
- ✓BANT scoring on every call
- ✓Sandler methodology compliance check
- ✓Lead priority ranking after every call
- ✓Flags weak spots before next conversation
Feature 02
Full transcript. CRM filled. Zero admin.
Every word of every call is transcribed, tagged, and pushed into your CRM fields. Your reps spend zero time writing notes after calls — that time goes back into selling.
- ✓Word-for-word transcript saved
- ✓Key moments tagged automatically
- ✓CRM fields auto-populated
- ✓Objections and commitments extracted
Post-Call Summary — Marcus T.
"We have about $10k set aside for this"
"Still comparing a couple options"
"Send me a proposal by Friday"
CRM — Auto-filled fields
Budget
$10,000
AutoStage
Proposal Sent
AutoNext step
Follow up Monday
AutoCoaching Notes — Tyler R.
3 insights from today's call
⚠️ Missed opportunity
Marcus said "still comparing" — next time, ask who he's comparing and address it directly before sending a proposal.
✅ Strong move
You confirmed the decision-maker early. That saved 20 minutes of back-and-forth. Keep doing this.
🎯 Prep for next call
He mentioned the Q3 deadline twice. Lead with urgency — his install window closes in 6 weeks.
Feature 03
Reps get better without a manager listening to every call.
After every call, your AI delivers specific, actionable coaching notes — what went well, what to fix, and exactly how to approach the next conversation. Your team gets better by default.
- ✓Specific coaching per call — not generic tips
- ✓Sandler methodology compliance scoring
- ✓Objection handling recommendations
- ✓Prep notes delivered before the next call
Your whole AI team.
One monthly investment.
Five AI employees working around the clock. Most clients see the full investment covered within the first two closed jobs.
What's included in the Full Suite
Gemma · Chat Receptionist
Captures and books every website visitor 24/7
Voice Receptionist · Call Handler
Answers every call, qualifies leads, books appointments
Reputation Specialist · Review Manager
Auto-responds to every review, analyzes sentiment
AI CRM · Lead Qualifier
Multi-touch follow-up and full CRM automation
AI Sales Coach · Revenue AI
BANT scoring, transcripts, and coaching on every call
Full AI Suite
$5,000
per month · starting price
< 1 week
Setup time
None
Contracts
0 hires
Team needed
94%
of calls resolved without a human
Voice Receptionist avg
3×
more follow-up touchpoints vs manual
AI CRM sequences
< 7 days
to go live
Full suite deployment
Is $5,000/mo the right investment for a small business?+
If your average job or contract is worth $2,000 or more, you need to close three additional jobs per month to cover this entirely. Most clients close that in week two. The real question is what it costs to keep missing leads, losing reviews, and working with uncoached reps.
How long does setup take?+
Most clients are fully live within 5 to 7 business days. We handle all the setup, training, and integration. You review and approve, we launch.
What if I only want one or two AI employees?+
Individual AI employees are available. Reach out and we'll build a custom package based on where you have the biggest gap. Most clients start with Gemma or the Voice Receptionist and expand from there.
Don't see what you need? We'll build it.
Every business is different. If none of our standard AI employees fits your exact workflow, we design and build a custom one from scratch — trained on your process, your voice, and your goals.
What we've built for clients:
Estimate Follow-Up Bot
Follows up on every unsold estimate with personalized timing until it gets a response.
New Client Onboarding AI
Sends welcome sequences, collects intake info, and schedules kickoff calls automatically.
Referral Outreach Agent
Identifies your happiest customers and sends personalized referral requests at the right moment.
Job Completion Surveyor
Reaches out after every completed job to collect feedback, trigger review requests, and flag issues.
How the custom build works:
Discovery call
We map your workflow — where leads fall through, what your team does manually, and what the ideal AI outcome looks like.
AI design and spec
We design the AI employee: what it does, what tools it uses, what it says, and how it integrates with your existing systems.
Build and train
We build it on your stack, train it on your voice and offer, and test every scenario before anything goes live.
Live and optimize
We launch, monitor the first 30 days, and tune based on real performance data.
Interested in a custom AI employee?
Tell us what you're trying to automate. No commitment required.
Talk to us about a custom buildBuilt for Your Industry
See how AI employees work in your field.
Every deployment is configured for your industry's workflows, lead types, and customer expectations.
Ready to hire your team?
Your first AI employee can be live within the week.
Book a free strategy call. We'll map out which AI employees will have the biggest impact on your business — and show you exactly what they'll do.
Book my free strategy callNo contracts. Live within 7 days.