Privacy Policy

1. Who We Are

Shark AI Solutions ("we," "us," or "our") is an AI Visibility and Branding firm based in Wesley Chapel, FL, serving businesses across the Tampa Bay region. Our website is sharkbrandingsolutions.com. You can reach us at info@sharkbrandingsolutions.com or by calling (727) 513-3955.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you fill out a contact or inquiry form on our website.
• Phone numbers collected for the purpose of sending SMS messages. By providing your phone number and consenting, you may receive transactional messages (such as appointment reminders, service updates, and account notifications) and, if separately consented to, promotional messages (such as special offers and business updates).
• Business information you share when requesting a free visibility report or consulting services.
• Usage data such as pages visited, time on site, and referring URLs, collected automatically via analytics tools.

3. How We Use Your Information

• To respond to inquiries and provide the services you requested.
• To send SMS text messages you have consented to receive, including appointment reminders, service updates, and, where separately consented, promotional messages.
• To improve our website and services.
• To send occasional email updates if you have opted in.

4. SMS Messaging

Shark AI Solutions collects phone numbers for the purpose of sending SMS messages. By providing your phone number and consenting, you may receive the following types of messages from us:

• Appointment reminders and scheduling confirmations
• Service updates related to your engagement with Shark AI Solutions
• Follow-up messages related to your AI Visibility Report or consulting services
• Promotional messages about our services, if you have separately consented to receive them

Message and data rates may apply. Message frequency varies.

To opt out of SMS messages at any time, reply STOP to any message you receive from us. To request help, reply HELP or contact us at info@sharkbrandingsolutions.com.

Phone numbers and SMS messaging data are never sold, rented, or shared with third parties for marketing or any other purpose. Your phone number is used solely to send the messages you have consented to receive from Shark AI Solutions.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service providers: Trusted third-party vendors who help us operate our website, CRM, and communications tools (such as scheduling software and email platforms), who are contractually bound to protect your data and prohibited from using it for their own purposes.
• Legal compliance: When required by law or to protect our legal rights.

Phone numbers and SMS messaging data are not sold or disclosed to unrelated third parties under any circumstances.

6. Data Protection and Retention

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Your data is stored on secure, access-controlled systems.

We retain your personal information only as long as necessary to provide services or as required by law. If you would like to request deletion of your data, please contact us at info@sharkbrandingsolutions.com and we will process your request promptly.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of SMS messages at any time by replying STOP.
• Opt out of marketing emails by clicking unsubscribe in any email.

To exercise any of these rights, contact us at info@sharkbrandingsolutions.com.

8. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings. Analytics data is aggregated and does not personally identify you.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: